The the process of businesses sending bills to clients and receiving payments from them can be processed electronically using electronic billing. Biller-direct billing system is used by businesses and clients whereby the clients make direct payments to the organization without third-party involvement. Bank aggregator form of billing involve client and organization facilitating the exchange through a common bank that supervises the transactions between the two parties.
Electronic billing replaced the earlier billing system by facilitating the whole process without the need to post the invoices and cheques between the organization and their clients in physical form. Traditional billing involved a lot of paperwork for both organization and the clients but with electronic billing this paperwork has been eliminated and requires only an internet connection, computing devices, and services from institutions that offer electronic billing as a service to facilitate the whole process.
Using electronic billing is time-saving due to the fact that there is no need to hire postage services to deliver bills and cheques to clients and organizations respectively and also the time used in creating these documents has been eliminated. The cost that was incurred using traditional billing was huge due to the charges for posting the paperwork between client and the organization but with electronic billing system no postage services and costs are necessary. The customers enjoy a comfortable and easier process when using electronic billing system because of the convenience of not having to go to banks and post offices to make the payments but rather they can do all this from the comfort of their homes or workplaces.
Availability of this electronic billing system all through is another benefit it offers because clients do not face inconveniencies like getting banks closed or postage services unavailable at some time of the day. Records about the transactions that both parties have been involved in are well kept and easily accessible as opposed to records in traditional billing which could be lost or hard to find.
Businesses are nowadays doing transactions with clients from all over the world and this creates the need for clients to choose service providers who are certified to operate by the relevant authorities and with international coverage due to the fact that its clients may be doing business with other clients from different countries and regions and it would be possible for them to do so without location limits. Doing market research on the different charges for services from the different service providers can help in going for the best and fairest service provider. The security of client information should also be considered and those that guarantee the safety and security of this information should be chosen.